Support

AnalytIQ support

Version support-2026-10-14-v1

How to reach us

Email hello@pascalinitiative.com from the address on your account. Describe what you were doing, the page you were on, and roughly when it happened. Never send a password, access token, payment-card number, or database credential.

Who answers

One person handles AnalytIQ support. There is no separate support team and no after-hours coverage.

When to expect a reply

We acknowledge each message within one business day. A fix or correction can take longer than the acknowledgment.

Account and privacy requests

Signed-in users can request export, access revocation, or deletion from Account. The Privacy Notice describes how those requests are verified and fulfilled.

Billing

Paddle is the Merchant of Record for paid plans. Billing details and cancellation are managed in Paddle's customer portal, which you can open from Account. Send refund requests to the address above, as the Subscription Policy describes.

What AnalytIQ does

AnalytIQ provides analysis and recordkeeping tools. It does not place wagers or promise profit, improvement, or a particular result.